Legal Tech Adoption Jenga: Case Status | Legaltech News – Law.com

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Effective legal technology originates out of a problem. Sometimes, the problem exists on the firm side and does not impact end clients in a way they can appreciate. In other cases, the problem is one experienced directly by the end client that falls on the lawyer to solve. The most common complaint by clients about their legal representation, according to Chris Hethcox, account manager at Case Status, is that they don’t “feel like they are being taken care of, they aren’t being informed enough.” Accordingly, Case Status offers a messaging application to bridge the communication gap and give clients full transparency into their case.

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